Our programs run rain or shine. If it is too windy and the conditions are unsafe we might have to cancel a program or your rental. If that is the case we will contact you and arrange to rebook your program or issue a full refund.
If you need to cancel please let us know as soon as possible so we can give your spot to somebody else.
If you are hoping to get a refund please refer to the cancellation windows below:
Rentals: 24 hours’ notice is required to cancel a regular reservation. There is a $15 cancellation fee per boat per day for less than 24 hours’ notice. Your rental period begins from the start time of your reservation.
Overnight Rentals require 48 hours’ notice for cancellation otherwise the same charge of $15 per boat will apply.
We do try to be accommodating so please call us if your plans change last minute.
Tours: 48 hours notice for a full refund
Single-Day Lessons: 7 days notice for a full refund – 48 hours notice to reschedule to another date where possible.
Multi-Day Lessons: 14 days notice for a full refund – 7 days notice to reschedule to another date where possible.
Kids Camps: 14 days notice for a full refund – 7 days notice to reschedule to another date where possible.
Private Kids Camps (Pods): 28 days notice for a full refund
VHF Course: 48 hours notice for a refund minus the cost of the book (printed or ebook) if it has already been sent to you
Also, please note that we reserve the right to cancel any program from our end. If that happens we will contact you.