FAQs

What should I wear?

If your lesson involves planned capsizing (all lessons except intro to kayaking) please wear or bring:

  • Towel & bathing suit for under a wetsuit (provided for the course)
  • Synthetic, quick-dry or wool top
  • Warm fleece sweater or light athletic jacket
  • Toque, if it’s cold out
  • Comfortable shoes for in the kayak, your shoes will get wet. (sport sandals, neoprene booties or old running shoes work best)

 

If you are going on a rental, taking a tour or an intro to kayaking lesson we recommend you wear or bring:

  • Quick dry clothing (and bring a change of clothing just in case)
  • Warm fleece sweater or light athletic jacket
  • Toque, if it’s cold out
  • Comfortable shoes for in the kayak that can get wet (sport sandals, neoprene booties or old running shoes work best)
What should I bring?

For tours, rentals and lessons we recommend you bring:

  • Warm change of clothes for after paddling
  • Water Bottle, Snack or lunch
  • Sun hat, Sunscreen, Sunglasses (with strap)
Where are you located?

We are located right within the Jericho Sailing Centre compound at 1300 Discovery Street in Vancouver. Check out our locations page to see our exact location and for information on how to get here.

Do I have to reserve?

Lessons and most Tours only run if people are booked in, so it is absolutely necessary to reserve.
For rentals we also recommend reserving a kayak before coming to our location. Depending on the weather and the programs we are running there is a chance that we will be sold out. Reserving online also allows you to already fill out our waiver which will speed up your check-in process.

How do I sign your waiver?

When you book online you will receive a confirmation email with a link to sign our online waiver.

You can also sign our waiver here.

 

If you prefer to download a pdf copy of our waiver and bring that with you you can do that here.

Youth waivers can also be signed online or you download a pdf here and bring that with you.

What if it is forecast to rain?

Lessons and Tours run rain or shine. We only cancel if it is too windy or if there are other safety concerns.

For rentals, our opening hours are weather dependent, if in doubt please call us to confirm we are open before coming down.

What if I need to cancel?

Rentals: 24 hours’ notice is required to reschedule a regular reservation. Cancellations within 24 hours are subject to a $15 fee per boat per day. Your rental period begins from the start time of your reservation.

Overnight Rentals require 48 hours’ notice for cancellation otherwise the same charge of $15 per boat will apply.

We do try to be accommodating so please call us if your plans change last minute.

Tours, Lessons: We require 7 days notice for a full refund – 48 hours notice to reschedule to another date where possible (subject to a $15 fee)

Kids Camps: We require 7 days notice for a full refund – 48 hours notice to reschedule to another date where possible (subject to a $15 fee).

Ooops, I'm running late...

Call us as soon as you know you are going to be late and we will try to move your reservation, however on busy days there may be people booked after you so your rental time may be reduced.

Lessons and Tours have to run when scheduled but do call us as we may be able to accommodate you depending on the circumstances.

Do you provide a lesson if it is my first time on the water?

We will give you a short introduction to the equipment and safety features of the boat or board you are renting prior to going out on the water. If you are particularly nervous or would like a full lesson we recommend our Intro to Kayaking lessons which run regularly throughout the season.

Can I rent a kayak if I am by myself?

Solo paddlers must explain and/or demonstrate a solo capsize and recovery in order to rent a kayak and paddle unaccompanied.

If you cannot do so, we are able to rent you a sit on top kayak instead or you may be able to join a Tour (availability dependent).

 

If you would like to learn how to perform a solo capsize and recovery please ask about Beginner Kayaking Course or book a private lesson.

 

Can I bring my children kayaking?

Children are permitted in our kayaks but must be accompanied by an adult. There must be one or more adult for each child under the age of 16. Based on age and size, children may be required to go in a double kayak with an adult.

Please call us to clarify any restrictions to avoid disappointment.

Can I bring a friend's child kayaking?

You can, but for anyone under the age of 19 you must have our online waiver signed by a legal guardian before you come.

Alternatively, guardians can download and sign our Parental Consent Form and you can bring that with you.

Do you sell Gift Cards

Yes, we sell Gift Certificates through our website. You can custom choose any amount you want to give and the Gift Certificate will be emailed to the lucky recipient.

Gift Cards are a wonderful gift for somebody you know wants to take a lesson but you don't know their availability. Just give them a gift card and they can book online at their convenience.

Buy a Gift Card now.

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